Privacy Policy

Last updated: May 2026

Who we are

Scalpa (scalpa.com.au) is an Australian e-commerce store selling hair wellness products. References to “we”, “our”, or “us” in this policy refer to Scalpa.

What data we collect

When you place an order or interact with our store, we may collect:

• Name, email address, phone number
• Billing and shipping address
• Payment information (processed securely by Shopify Payments — we never store card details)
• Order history and purchase behaviour
• Device, browser, and IP address information
• Browsing behaviour on our site via cookies

How we use your data

• To process and fulfil your orders
• To send order confirmations and shipping updates
• To respond to customer service enquiries
• To send marketing communications (only with your consent)
• To improve our website and product offerings
• To run targeted advertising via Meta Pixel (Facebook/Instagram Ads)

Meta Pixel

We use Meta Pixel on our website to measure the effectiveness of our advertising and to show relevant ads to users who have visited our site. This may involve the collection of data about your browsing behaviour. You can opt out of this tracking at any time via your Facebook ad preferences.

Sharing your data

We do not sell your personal data. We may share your data with trusted third-party service providers who help us operate our store, including:

• Shopify (e-commerce platform)
• Meta (advertising)
• Shipping carriers (for delivery)

Your rights

You have the right to access, correct, or delete your personal data at any time. To make a request, email us at support@scalpa.com.au.

Cookies

Our website uses cookies to enhance your browsing experience and to enable our advertising. You can disable cookies in your browser settings at any time.

Contact

For any privacy-related enquiries, please contact us at support@scalpa.com.au.